Years ago, a young mother about to go out with her husband prepared to feed their baby before they left. The husband became impatient as she started her daily routine of mashing vegetables through a strainer. Tired of him standing over her with the car keys in one hand and the other hand on the door knob, she turned the task over to him. Within a few minutes, the strainer, peas, carrots, and bowl ended up in his lap. As he changed clothes, he reasoned that there must be a better way to prepare baby food and that there must be a lot of frustrated parents who didn’t enjoy the monotony of straining fruit and vegetables three times a day. Soon, they began discussing the idea of designing machinery to strain the food in a factory and sell it already prepared.
Fortunately, the young father and his dad owned a small canning plant, but it was difficult to sell the older man on the concept. One mistake that harmed a child would destroy everything it had taken them a lifetime to build.
And what about the expense of marketing surveys, developing and financing new machinery, packaging, getting stores to accept the products, and getting parents to buy something totally new at a price that would be both affordable and profitable? You’ve been through this in your own organization or family when someone comes up with an idea that colors outside the lines! I see you’re nodding affirmatively.
The risk was enormous, but in the end, they went forward with their idea because it filled a need they understood firsthand. They had the skills and experience. And the market was so vast that the positive benefits far outweighed the negative factors. One year after Dan Gerber dumped the strainer of cooked vegetables into his lap, the Gerber Products Company introduced its first five baby foods to the market. The point of the story is that, so often, an idea becomes a goal when we realize it meets a need in our own lives and the lives of others. Our motivation to achieve this goal is dependent upon how strong our need is and whether or not we have the determination, optimism and toughness to follow through and bring our ideas to fruition.
Ask Yourself: Do I have the Winner's edge? Remember:
The Edge is not a gifted birth. The world is full of wasted talent.
The Edge is not academic degrees. Education is important, but the world is full of educated misfits.
The Edge is not luck. If it were, Las Vegas would be a ghost town.
The Edge is not capital. Many of today’s self-made multimillionaires started building their fortunes with under $5,000.
The Edge is all attitude. Attitude, not aptitude, is the criterion for success.
Make it Happen!
Tuesday, June 14, 2011
Monday, June 13, 2011
The Four Emotions That Can Lead to Life Change
Emotions are the most powerful forces inside us. Under the power of emotions, human beings can perform the most heroic (as well as barbaric) acts. To a great degree, civilization itself can be defined as the intelligent channeling of human emotion. Emotions are fuel and the mind is the pilot, which together propel the ship of civilized progress.
Which emotions cause people to act? There are four basic ones; each, or a combination of several, can trigger the most incredible activity. The day that you allow these emotions to fuel your desire is the day you’ll turn your life around.
Disgust
One does not usually equate the word “disgust” with positive action. And yet properly channeled, disgust can change a person’s life. The person who feels disgusted has reached a point of no return. He or she is ready to throw down the gauntlet at life and say, “I’ve had it!” That’s what I said after many humiliating experiences at age 25. I said, “I don’t want to live like this anymore. I’ve had it with being broke. I’ve had it with being embarrassed, and I’ve had it with lying.”
Yes, productive feelings of disgust come when a person says, “Enough is enough.”
The “guy” has finally had it with mediocrity. He’s had it with those awful sick feelings of fear, pain and humiliation. He then decides he is “not going to live like this anymore.” Look out! This could be the day that turns a life around. Call it what you will: the “I’ve had it” day, the “never again” day, the “enough’s enough” day. Whatever you call it, it’s powerful! There is nothing so life-changing as gut-wrenching disgust!
Decision
Most of us need to be pushed to the wall to make decisions. And once we reach this point, we have to deal with the conflicting emotions that come with making them. We have reached a fork in the road. Now this fork can be a two-prong, three-prong, or even a four-prong fork. No wonder that decision-making can create knots in stomachs, keep us awake in the middle of the night, or make us break out in a cold sweat.
Making life-changing decisions can be likened to internal civil war. Conflicting armies of emotions, each with its own arsenal of reasons, battle each other for supremacy of our minds. And our resulting decisions, whether bold or timid, well thought out or impulsive, can either set the course of action or blind it.
I don’t have much advice to give you about decision-making except this: Whatever you do, don’t camp at the fork in the road. Decide. It’s far better to make a wrong decision than to not make one at all. Each of us must confront our emotional turmoil and sort out our feelings.
Desire
How does one gain desire? I don’t think I can answer this directly because there are many ways. But I do know two things about desire:
A. It comes from the inside not the outside.
B. It can be triggered by outside forces.
Almost anything can trigger desire. It’s a matter of timing as much as preparation. It might be a song that tugs at the heart. It might be a memorable sermon. It might be a movie, a conversation with a friend, a confrontation with the enemy, or a bitter experience. Even a book or an article such as this one can trigger the inner mechanism that will make some people say, “I want it now!”
Therefore, while searching for your “hot button” of pure, raw desire, welcome into your life each positive experience. Don’t erect a wall to protect you from experiencing life. The same wall that keeps out your disappointment also keeps out the sunlight of enriching experiences. So let life touch you. The next touch could be the one that turns your life around.
Resolve
Resolve says, “I will.” These two words are among the most potent in the English language. I WILL. Benjamin Disraeli, the great British statesman, once said, “Nothing can resist a human will that will stake even its existence on the extent of its purpose.” In other words, when someone resolves to “do or die,” nothing can stop him.
The mountain climber says, “I will climb the mountain. They’ve told me it’s too high, it’s too far, it’s too steep, it’s too rocky, it’s too difficult. But it’s my mountain. I will climb it. You’ll soon see me waving from the top or you’ll never see me, because unless I reach the peak, I’m not coming back.” Who can argue with such resolve?
When confronted with such iron-will determination, I can see Time, Fate and Circumstance calling a hasty conference and deciding, “We might as well let him have his dream. He’s said he’s going to get there or die trying.”
The best definition for “resolve” I’ve ever heard came from a schoolgirl in Foster City, California. As is my custom, I was lecturing about success to a group of bright kids at a junior high school. I asked, “Who can tell me what ‘resolve’ means?” Several hands went up, and I did get some pretty good definitions. But the last was the best. A shy girl from the back of the room got up and said with quiet intensity, “I think resolve means promising yourself you will never give up.” That’s it! That’s the best definition I’ve ever heard: PROMISE YOURSELF YOU’LL NEVER GIVE UP.
Think about it! How long should a baby try to learn how to walk? How long would you give the average baby before you say, “That’s it, you’ve had your chance”? You say that’s crazy? Of course it is. Any mother would say, “My baby is going to keep trying until he learns how to walk!” No wonder everyone walks.
There is a vital lesson in this. Ask yourself, “How long am I going to work to make my dreams come true?” I suggest you answer, “As long as it takes.” That’s what these four emotions are all about.
By Jim Rohn
Which emotions cause people to act? There are four basic ones; each, or a combination of several, can trigger the most incredible activity. The day that you allow these emotions to fuel your desire is the day you’ll turn your life around.
Disgust
One does not usually equate the word “disgust” with positive action. And yet properly channeled, disgust can change a person’s life. The person who feels disgusted has reached a point of no return. He or she is ready to throw down the gauntlet at life and say, “I’ve had it!” That’s what I said after many humiliating experiences at age 25. I said, “I don’t want to live like this anymore. I’ve had it with being broke. I’ve had it with being embarrassed, and I’ve had it with lying.”
Yes, productive feelings of disgust come when a person says, “Enough is enough.”
The “guy” has finally had it with mediocrity. He’s had it with those awful sick feelings of fear, pain and humiliation. He then decides he is “not going to live like this anymore.” Look out! This could be the day that turns a life around. Call it what you will: the “I’ve had it” day, the “never again” day, the “enough’s enough” day. Whatever you call it, it’s powerful! There is nothing so life-changing as gut-wrenching disgust!
Decision
Most of us need to be pushed to the wall to make decisions. And once we reach this point, we have to deal with the conflicting emotions that come with making them. We have reached a fork in the road. Now this fork can be a two-prong, three-prong, or even a four-prong fork. No wonder that decision-making can create knots in stomachs, keep us awake in the middle of the night, or make us break out in a cold sweat.
Making life-changing decisions can be likened to internal civil war. Conflicting armies of emotions, each with its own arsenal of reasons, battle each other for supremacy of our minds. And our resulting decisions, whether bold or timid, well thought out or impulsive, can either set the course of action or blind it.
I don’t have much advice to give you about decision-making except this: Whatever you do, don’t camp at the fork in the road. Decide. It’s far better to make a wrong decision than to not make one at all. Each of us must confront our emotional turmoil and sort out our feelings.
Desire
How does one gain desire? I don’t think I can answer this directly because there are many ways. But I do know two things about desire:
A. It comes from the inside not the outside.
B. It can be triggered by outside forces.
Almost anything can trigger desire. It’s a matter of timing as much as preparation. It might be a song that tugs at the heart. It might be a memorable sermon. It might be a movie, a conversation with a friend, a confrontation with the enemy, or a bitter experience. Even a book or an article such as this one can trigger the inner mechanism that will make some people say, “I want it now!”
Therefore, while searching for your “hot button” of pure, raw desire, welcome into your life each positive experience. Don’t erect a wall to protect you from experiencing life. The same wall that keeps out your disappointment also keeps out the sunlight of enriching experiences. So let life touch you. The next touch could be the one that turns your life around.
Resolve
Resolve says, “I will.” These two words are among the most potent in the English language. I WILL. Benjamin Disraeli, the great British statesman, once said, “Nothing can resist a human will that will stake even its existence on the extent of its purpose.” In other words, when someone resolves to “do or die,” nothing can stop him.
The mountain climber says, “I will climb the mountain. They’ve told me it’s too high, it’s too far, it’s too steep, it’s too rocky, it’s too difficult. But it’s my mountain. I will climb it. You’ll soon see me waving from the top or you’ll never see me, because unless I reach the peak, I’m not coming back.” Who can argue with such resolve?
When confronted with such iron-will determination, I can see Time, Fate and Circumstance calling a hasty conference and deciding, “We might as well let him have his dream. He’s said he’s going to get there or die trying.”
The best definition for “resolve” I’ve ever heard came from a schoolgirl in Foster City, California. As is my custom, I was lecturing about success to a group of bright kids at a junior high school. I asked, “Who can tell me what ‘resolve’ means?” Several hands went up, and I did get some pretty good definitions. But the last was the best. A shy girl from the back of the room got up and said with quiet intensity, “I think resolve means promising yourself you will never give up.” That’s it! That’s the best definition I’ve ever heard: PROMISE YOURSELF YOU’LL NEVER GIVE UP.
Think about it! How long should a baby try to learn how to walk? How long would you give the average baby before you say, “That’s it, you’ve had your chance”? You say that’s crazy? Of course it is. Any mother would say, “My baby is going to keep trying until he learns how to walk!” No wonder everyone walks.
There is a vital lesson in this. Ask yourself, “How long am I going to work to make my dreams come true?” I suggest you answer, “As long as it takes.” That’s what these four emotions are all about.
By Jim Rohn
Tuesday, June 7, 2011
Procrastination
Procrastination is the thief of time.
In your decisions, your relationships, your plans and ambitions, keep in mind that the value you receive from anything is in direct proportion to the value you put into it.
Unless commitment is made, there are only promises and hopes, but no plans.
The best way to predict the future is to create it.
-- Peter Drucker --
With confidence, you can reach truly amazing heights;
without confidence, even the simplest accomplishments are beyond your grasp.
-- James Loehr --
In the heating and air conditioning trade the point on the thermostat in which neither heating nor cooling must operate is called The Comfort Zone.
It's also known as The Dead Zone.
-- Russell Bishop --
Let's start with the solutions
Results don't happen randomly. They have specific causes. When you're not getting the desired results, pay close attention to the causes you're bringing about.
No one anywhere in the world has more time than you do in the next 24 hours. It's plenty of time to plant the seeds for magnificent accomplishments. So get started right this minute!
When you expect the day to be productive, you'll find yourself acting to satisfy that
expectation. Expect the best, and then commit to following those expectations.
An Insight
Procrastination is reinforcing - every time you delay, it reinforces your negative attitude toward that task. Every time you put off something you dislike, you:
1. strengthen the habit of not doing;
2. practice avoidance instead of participation;
3. avoid acquiring training and skills, and
4. indoctrinate yourself with fears.
Active participation in anything tends to give you a positive attitude toward that activity; inactivity helps acquire an unfavourable attitude.
In other words, the reason you dislike calculus is because it's hanging over your head, worrying you. Since you haven't acquires skills in it, you can't do the assignments, so why try? Also, there's a test coming up soon, and you MUST do well on it -- except you know you can't. Suddenly everything seems terribly unfair (class is too hard) and you become angry towards the teacher (he goes too fast, and he seems indifferent to my struggles.) The truth is, the sooner you get involved in your studies, the better you will feel.
1. How do you eat an elephant? One bite at a time! Break larger projects into manageable "bites" and create a timeline for yourself to accomplish these smaller tasks.
2. Remember that each project expands to the time allotted to it, so set a limit for yourself: "I am going to return all my phone calls in one hour." "I will file papers for 30 minutes." "I will spend 15 minutes picking up around the house." Set a timer. You will be amazed how much you can get done when you focus your time.
3. Check your self-talk. Do you frequently say, "I gotta...," "I should...," or "I have to..."? Replace this self-talk with "I choose to..." and recognize that you are at choice about what you do. If you don't choose to do it, don't do it!
4. Eat a live toad first thing in the morning, and nothing worse will happen to you the rest of the day. Tackle that "toad" -- the task you have been putting off, the one that's hanging over your head -- because it will lift an immense load and you will feel much more productive.
5. Train yourself to trim the F.A.T. When papers come into your office or home, give yourself these three choices: File, Act, Toss. (Note that "I'll just put it here for now" is not one of the choices.)
6. Relieve yourself of the stress caused by all of the clutter in your home and office by setting up some systems to manage the paper in your life.
7. Make a weekly appointment with yourself to plan your coming week. During your planning session, schedule important activities and tasks so you have a concrete plan for following through with your intentions.
8. When planning your time, include both urgent (time- sensitive) and non-urgent but important activities in your plan. An example of an urgent activity might be a meeting or a project with an upcoming deadline. A non-urgent activity might be exercise or relationship-building -- something important but not time-sensitive or deadline-driven.
9. Make appointments with yourself to get administrative work done, such as paying bills or catching up with your reading. Treat this time as you would an appointment with someone else.
10. Take 15 minutes at the end of each day to put things away and look at the calendar for the next day. Gather what you need ahead of time so you will be prepared for tomorrow.
Other action ideas...
EXPLORE: What are you resisting? What warning signals are present when you resist? What is the ultimate fear behind these warning signals? What's the worst thing that could happen? Even if the worst thing did happen, could you live with it?
ASSESS: What are your options? What action do you choose to take? What's next for you? What support could you get to help you?
FOCUS: What is most important to you? What does the end result look like? What steps are required to get you there?
Quotes of the Month
"You will never find time for anything. You must make it."
-Charles Buxton
"You miss 100% of the shots you don’t take."
-Wayne Gretzky
"Killing time murders opportunities"
-Anonymous
Tuesday, May 31, 2011
Thoughts to Ponder!
Life is a do-it-for-others, do-it-yourself project.
Stop stewing and start doing! Take action TNT. Today, Not Tomorrow.
Life is not accountable to us for meaning; we are accountable to life!
Don’t put success and happiness on layaway. Do it now!
Everything that is past is either a learning experience to grow on, a beautiful memory to reflect on, or a motivating factor to act upon.
You have been given the greatest power in the world, the power to choose.
Giant oaks do grow from little acorns; but first you must have an acorn!
By thinking and acting affirmatively in this minute, you will influence the hour, the day, and in time, your entire life.
You are your own scriptwriter and the play is never finished, no matter what your age or position in life.
Stop stewing and start doing! Take action TNT. Today, Not Tomorrow.
Life is not accountable to us for meaning; we are accountable to life!
Don’t put success and happiness on layaway. Do it now!
Everything that is past is either a learning experience to grow on, a beautiful memory to reflect on, or a motivating factor to act upon.
You have been given the greatest power in the world, the power to choose.
Giant oaks do grow from little acorns; but first you must have an acorn!
By thinking and acting affirmatively in this minute, you will influence the hour, the day, and in time, your entire life.
You are your own scriptwriter and the play is never finished, no matter what your age or position in life.
Thursday, May 19, 2011
Engage your customers!
“Five Ways to Engage with your Customers”
The president of Harley-Davidson got it right when he said “The more you engage with customers the clearer things become and the easier it is to determine what you should be doing”.
It’s become very easy for your customers to ignore you. These days, if you don’t engage with them, they’ll by-pass you. They’ll turn off the TV, delete your email and fast-forward your podcast. It is all about them. They choose. They determine your brand value, they listen to their friends on twitter talking about a bad experience and they research new products by visiting user forums.
So where does this leave the small business? With some valuable opportunities for customer engagement. Here are a handful of ideas to get you started.
Listen
Start connecting with your customers by listening. This means acting like a customer. Ring your own phone number. Stand in your own queue. Understand them. Invite them to participate in improving your product or service. Educate them and inspire them, but mostly join their conversation. Observe conversations in your sphere. Listen to your target market and the experts in your industry on blogs, tweets and other social media forums.
Look
Look at your communications. For example, does your website talk about the customer and their problems and how you solve them or does it talk about YOU? Remember no one cares about you, nor do they care about anybody else. They care about themselves. So don’t try to be all things to all people. Just communicate to your select target market and explain how you can help them.
Act
Act on all feedback, good or bad. Show you care. A blog is a good way to join the conversation with your customers, but there’s no point if you don’t act on the information you receive. You have to show that you’re invested and that you care.
Create
Create opportunities for your customers and team to communicate and build an extended online community. They’re going to have the conversation with or without you, so you may as well be listening and providing input. Marketing is now a dialogue and two-way conversation that requires listening. If you are good at creating these opportunities, you’ll empower your customers to create their own ideal products and services, review yours, provide feedback and nurture your business.
They’ll tell you how they want their information, and what they want. You just have to listen and be willing to share the process.
Evaluate
Evaluate your on-line community and strategy and make sure it suits your customer needs. There are many ways to join or start a conversation and you can’t give your attention to all of them. Pick the medium and style that best suits your customers and make a start today.
The president of Harley-Davidson got it right when he said “The more you engage with customers the clearer things become and the easier it is to determine what you should be doing”.
It’s become very easy for your customers to ignore you. These days, if you don’t engage with them, they’ll by-pass you. They’ll turn off the TV, delete your email and fast-forward your podcast. It is all about them. They choose. They determine your brand value, they listen to their friends on twitter talking about a bad experience and they research new products by visiting user forums.
So where does this leave the small business? With some valuable opportunities for customer engagement. Here are a handful of ideas to get you started.
Listen
Start connecting with your customers by listening. This means acting like a customer. Ring your own phone number. Stand in your own queue. Understand them. Invite them to participate in improving your product or service. Educate them and inspire them, but mostly join their conversation. Observe conversations in your sphere. Listen to your target market and the experts in your industry on blogs, tweets and other social media forums.
Look
Look at your communications. For example, does your website talk about the customer and their problems and how you solve them or does it talk about YOU? Remember no one cares about you, nor do they care about anybody else. They care about themselves. So don’t try to be all things to all people. Just communicate to your select target market and explain how you can help them.
Act
Act on all feedback, good or bad. Show you care. A blog is a good way to join the conversation with your customers, but there’s no point if you don’t act on the information you receive. You have to show that you’re invested and that you care.
Create
Create opportunities for your customers and team to communicate and build an extended online community. They’re going to have the conversation with or without you, so you may as well be listening and providing input. Marketing is now a dialogue and two-way conversation that requires listening. If you are good at creating these opportunities, you’ll empower your customers to create their own ideal products and services, review yours, provide feedback and nurture your business.
They’ll tell you how they want their information, and what they want. You just have to listen and be willing to share the process.
Evaluate
Evaluate your on-line community and strategy and make sure it suits your customer needs. There are many ways to join or start a conversation and you can’t give your attention to all of them. Pick the medium and style that best suits your customers and make a start today.
Wednesday, May 18, 2011
Develop a Clear Vision
The one quality that all leaders have in common is that they have a clear and exciting vision for the future. This is something that only the leader can do. Only the leader can think about the future and plan for the future each day.
Take the Time to Think
Excellent leaders take the time to think through and develop a clear picture of where they want the organization to be in one, three and five years. Leaders have the ability to communicate this vision in such a way that others “buy in” and eventually see the vision as belonging to them.
Motivate People to Give of Their Best
It is the vision of the future possibilities, of what can be, that arouses emotion and motivates people to give of their best. The most powerful vision is always qualitative, aimed at and described in terms of values and mission, rather than quantitative, which is described in terms of money and numbers.
Money Is Important
Of course, money is important, but the decision and commitment to “be the best in the business” is far more exciting.
Keep Your Cool
Another key to leadership success is for you to “keep your cool.” A study at Stanford Business School examined the qualities that companies look for in promoting young managers toward senior executive positions, especially the position of Chief Executive Officer. The study concluded that the two most important qualities required for great success were, first, the ability to put together and function as part of a team. Since all work is ultimately done by teams, and the managers’ output is the output of the team, the ability to select team members, set objectives, delegate responsibility and finally, get the job done, was central to success in management.
Practice Patience Is Everything
The second quality required for rapid promotion was found to be the ability to function well under pressure, and especially in a crisis. Keeping your cool in a crisis means to practice patience and self-control under difficult or disappointing circumstances.
People Are Watching
The character and quality of a leader is often demonstrated in these critical moments under fire, when everyone is watching, observing and privately taking notes. As Rudyard Kipling once said, “If you can keep your head when all around you are losing theirs and blaming it on you, then the world is yours and all that’s in it.”
Your job as a leader is to have a clear vision of where you want to go and then to keep your cool when things go wrong, as they surely will.
By Brian Tracy
Take the Time to Think
Excellent leaders take the time to think through and develop a clear picture of where they want the organization to be in one, three and five years. Leaders have the ability to communicate this vision in such a way that others “buy in” and eventually see the vision as belonging to them.
Motivate People to Give of Their Best
It is the vision of the future possibilities, of what can be, that arouses emotion and motivates people to give of their best. The most powerful vision is always qualitative, aimed at and described in terms of values and mission, rather than quantitative, which is described in terms of money and numbers.
Money Is Important
Of course, money is important, but the decision and commitment to “be the best in the business” is far more exciting.
Keep Your Cool
Another key to leadership success is for you to “keep your cool.” A study at Stanford Business School examined the qualities that companies look for in promoting young managers toward senior executive positions, especially the position of Chief Executive Officer. The study concluded that the two most important qualities required for great success were, first, the ability to put together and function as part of a team. Since all work is ultimately done by teams, and the managers’ output is the output of the team, the ability to select team members, set objectives, delegate responsibility and finally, get the job done, was central to success in management.
Practice Patience Is Everything
The second quality required for rapid promotion was found to be the ability to function well under pressure, and especially in a crisis. Keeping your cool in a crisis means to practice patience and self-control under difficult or disappointing circumstances.
People Are Watching
The character and quality of a leader is often demonstrated in these critical moments under fire, when everyone is watching, observing and privately taking notes. As Rudyard Kipling once said, “If you can keep your head when all around you are losing theirs and blaming it on you, then the world is yours and all that’s in it.”
Your job as a leader is to have a clear vision of where you want to go and then to keep your cool when things go wrong, as they surely will.
By Brian Tracy
Sunday, May 15, 2011
Communication at work!
Increasing decibel levels is usually not the key to effective communications, but many managers still rely on dialing up "virtual volume" when dealing with subordinates or peers, says Harvard Business Review.
"You don't have to raise your voice to appear to be yelling. There are many ways to inaudibly be aggressive: sending nasty emails, enlisting others to exert pressure, and escalating disputes to your boss, to name a few.
Yelling, even when done quietly, betrays your frustration and anger, and certainly doesn't encourage real understanding or acceptance of your message.
If you find yourself in a silent shouting match, restart and reframe the discussion. Take a step back and ask the other party to as well.
Work backwards by asking questions like: What are our shared goals? What do we want to accomplish? From this defused spot, you have a much better chance of making progress."
-Today's management tip was adapted from "Turn Down the Volume on Yelling!" by Ron Ashkenas.
"You don't have to raise your voice to appear to be yelling. There are many ways to inaudibly be aggressive: sending nasty emails, enlisting others to exert pressure, and escalating disputes to your boss, to name a few.
Yelling, even when done quietly, betrays your frustration and anger, and certainly doesn't encourage real understanding or acceptance of your message.
If you find yourself in a silent shouting match, restart and reframe the discussion. Take a step back and ask the other party to as well.
Work backwards by asking questions like: What are our shared goals? What do we want to accomplish? From this defused spot, you have a much better chance of making progress."
-Today's management tip was adapted from "Turn Down the Volume on Yelling!" by Ron Ashkenas.
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